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FAQDecision-grade answers

Real questions. Direct answers.

Start with the professional decision: do you need a managed website, a native app, an online store, or full-stack premium commerce? This page settles that before any commitment.

Quick fit

If you say this — you probably want this.

"I only need one public link for Instagram / WhatsApp / Google"

₹10,990 / yr

"I need a website"

₹49,900 / yr

"I want a native iOS / Android app for my service business"

₹1,49,000 / yr

"I want to sell online seriously"

₹2,99,000 / yr

"We're premium D2C. We need a shopping app too"

₹6,99,000 / yr

"I have a custom system in mind (dashboard, B2B portal)"

From ₹14,99,000 / yr

"I'm a founder, no cash, but a real idea"

7–12% equity

Choosing

1 question
  • How do I choose between Site, Store, and Brand?

    Go is for one trustworthy public link before a full website. Site is for web presence — you want to be found and look credible. Store is for selling online — catalog, payments, orders. Brand is Store plus your own native iOS and Android shopping apps for premium D2C. Most growing Indian businesses start with Go, Site, or Store and upgrade as they scale.

Pricing

2 questions
  • Are these final prices? What about renewals?

    Final, GST-inclusive, no setup fees. Renewal price and scope are written before the next Care Year decision. Go uses a Dwize-managed subdomain. For Site, App, Store, and Brand, pass-throughs (domain at ~₹2,100/yr, Apple Developer at ~₹9,000/yr for App/Brand) are listed separately at cost.

  • Why is App more expensive than Site?

    Native iOS and Android development is genuinely harder engineering than a static website. Compiled binaries, App Store and Play Store policy compliance, OS-update maintenance, push notification infrastructure — all of it is real ongoing work that doesn't exist for static sites.

Architecture

2 questions
  • Is this WordPress?

    No. Dwize Site is static-first and coded for performance — no PHP server, no database-driven page load, no plugin ecosystem to break. Dwize Store is built as a maintained commerce operating path — engineered, not assembled. Read the comparison.

  • Is this just Shopify with a markup?

    No. Shopify is a software platform; Dwize Store is a managed commerce build and Care Year. Shopify can add plan, app, payment-provider, and implementation costs depending on setup. Dwize adds no per-order platform fee above buyer-owned gateway/provider costs. Your domain, content, catalog, customer data, and order data remain yours; Dwize platform code is licensed unless a Suite contract says otherwise.

Ownership

2 questions
  • Who owns the brand, the data, the domain?

    You retain 100% ownership of your brand identity, domain, content, and customer data. Dwize retains the underlying platform code unless a Suite contract says otherwise, but your customer-facing content and data remain portable.

  • What happens at year-end if I don't renew?

    Covenant 08 — clean handover. We provide agreed content/data exports and DNS guidance so another vendor can continue from the agreed export. Your domain stays yours. No lock-in.

Operations

2 questions
  • What does the dedicated Dwize team actually do?

    Carries your file end-to-end for the year. Dwize routes requests through the agreed WhatsApp and email path, ships in-scope updates within the written update rhythm, runs the monthly check-in, and handles escalation. You don't talk to a queue.

  • What's the Care Year really?

    A 12-month operating contract — eight written covenants — under which the artifact (Site / App / Store / Brand) is delivered, launched, and kept running. Hosting, maintenance, OS-update compatibility for native apps, content updates, monthly check-ins, managed continuity, and clean handover are included. Read it in full.

Migration

1 question
  • I'm on Shopify / WooCommerce / custom. Can you migrate me?

    Yes — included with Dwize Store and Dwize Brand. Catalog, customers, and order history are mapped before cutover. Standalone migration is scoped separately when the buyer wants only the move without a Care Year.

Service businesses

1 question
  • I run a clinic / salon / coaching business. Which product?

    Most service businesses fit Dwize App's Service template (clinics, salons, repair, consulting) or Content template (coaching, communities, content creators). For a simpler digital presence first, Dwize Site is the right starting point.

Indian context

1 question
  • Are UPI / ONDC / WhatsApp catalog supported natively?

    Yes — Dwize Store and Dwize Brand are shaped around Indian commerce realities. Razorpay integration covers UPI, cards, netbanking, and COD where approved. WhatsApp catalog readiness and GST-ready invoice workflows are included. ONDC seller setup is prepared where category, account, catalog, and fulfilment readiness allow it.

If a question isn't here — ask it directly.

We answer directly with fit, scope, and next-step clarity. The goal is not pressure; it is a useful answer before you spend.