The Dwize Care Year.
Every Dwize sale is a 12-month operating contract. The website, the app, the online store — whichever you choose — is what is delivered inside the year. The year is what you buy.
Written. Operationally honored.
These are not marketing lines — they appear in the contract appendix on every Care Year and govern how we operate the year for you.
Same-price renewal
Renewal at the same product tier costs exactly Year 1 price. No annual hike, ever. Year 2 = Year 1, lifetime.
Two-day update
Any in-scope content update is live within 2 business days of receipt.
Two-hour acknowledgement
Every inquiry is acknowledged within 2 business hours during business days.
Named operator
Every Care Year has one assigned human at Dwize. Their WhatsApp is in your contract.
Monthly check-in
Even when you are silent, Dwize reaches out at least once a month with a status update and one question.
99.95% uptime
Measured monthly. If we miss it in any month, a credit goes to your next renewal automatically.
Honest 30-day out
If at any point in the first 30 days you are not satisfied, we refund pro-rata and offboard cleanly.
No-lock-in handover
At the end of any Care Year, if you do not renew, we provide a clean code/content/domain handover plus 30 days of read-only hosting.
What actually happens in a Care Year.
From inquiry to launch to monthly operations to renewal — the rhythm of 12 months with a named operator at Dwize.
- Stage 01 · Day 0–2
Inquiry & contract
15-minute call with Arun Ranga. Fit confirmed. One-page contract sheet within 24 hours. Named operator assigned.
- Stage 02 · Day 2–7
Onboard & content
Kickoff call. Content checklist over WhatsApp or email. Brand assets uploaded. Operator carries the file.
- Stage 03 · Day 7–45
Build & launch
Build to scope. One or two milestone reviews. Go-live walkthrough. Launch report. Site / App / Store / Brand live.
- Stage 04 · Day 45–305
Operate the year
12 in-scope updates. Hosting, security patches, OS-update compatibility. Monthly status. Quarterly review for Store / Brand.
Detailed week-by-week walkthrough → How a Dwize Care Year actually works
What a Care Year is — and isn't.
The bounded scope is what makes the operating commitments real. An "unlimited" promise would dilute the discipline that makes the bounded one trustworthy.
- · Hosting & infrastructure for the year
- · Security patches & dependency updates
- · 12 in-scope content updates
- · 99.95% uptime SLA
- · Bilingual WhatsApp + email support
- · Annual technical review
- · Unlimited custom development
- · Paid Google / Meta media spend
- · Photography / copywriting (partner-fulfilled)
- · Beyond-scope structural rebuilds
- · App Store advertising / ASO campaigns
- · Revenue or ranking guarantees
15-minute call. Honest fit answer.
We tell you directly which product fits — Site, App, Store, Brand, or none of them. No decks, no fuzzy proposal, no pressure.