The Dwize Care Year.
Every core Dwize product sale is a 12-month operating contract. The website, the app, the online store — whichever you choose — is what is delivered inside the year. The year is what you buy.
One year. A simple operating rhythm.
A Care Year keeps the delivered surface from becoming an abandoned launch. The rhythm is intentionally plain: kickoff, launch, monthly check-ins, in-scope updates, continuity, and renewal clarity before the year closes.
- Day 1 — kickoff call, content checklist, delivery rhythm assigned.
- Months 1–11 — monthly check-in, on-demand updates, security patches.
- Day 305 — renewal preview with same-price covenant honored.
The visual marks the current month inside the 12-month operating year.
Written. Operationally honored.
These are not marketing lines — they appear in the contract appendix on every Care Year and govern how we operate the year for you.
- 01
Same-price renewal
Renewal at the same product tier costs exactly Year 1 price. No annual hike, ever. Year 2 = Year 1, lifetime.
- 02
Two-day update
Any in-scope content update is live within 2 business days of receipt.
- 03
Clear response path
Every Care Year has the agreed WhatsApp and email path for requests, questions, and escalation.
- 04
Dedicated Dwize team
Every Care Year has a Dwize team responsible for the response, update, and continuity standard.
- 05
Monthly check-in
Even when you are silent, Dwize reaches out at least once a month with a status update and one question.
- 06
Managed continuity
Dwize monitors the delivered surface, applies maintenance, and responds to service issues through the agreed Care Year path.
- 07
Honest 30-day out
If at any point in the first 30 days you are not satisfied, we refund pro-rata and offboard cleanly.
- 08
No-lock-in handover
At the end of any Care Year, if you do not renew, we provide content/data exports, DNS instructions, deployment guidance, agreed artifacts, and 30 days of read-only hosting.
What actually happens in a Care Year.
From inquiry to launch to monthly operations to renewal — the rhythm of 12 months with the Dwize team.
- Stage 01 · Day 0–2
Inquiry & contract
Fit confirmed in a short call. One-page contract sheet within 24 hours. Delivery rhythm assigned.
- Stage 02 · Day 2–7
Onboard & content
Kickoff call. Content checklist over WhatsApp or email. Brand assets uploaded. Dwize carries the file.
- Stage 03 · Day 7–45
Build & launch
Build to scope. One or two milestone reviews. Go-live walkthrough. Launch report. Site / App / Store / Brand live.
- Stage 04 · Day 45–305
Operate the year
12 in-scope updates. Hosting, security patches, OS-update compatibility. Monthly status. Quarterly review for Store / Brand.
Detailed week-by-week walkthrough → How a Dwize Care Year actually works
What a Care Year is — and isn't.
The bounded scope is what makes the operating commitments real. An "unlimited" promise would dilute the discipline that makes the bounded one trustworthy.
- Hosting & infrastructure for the year
- Security patches & dependency updates
- 12 in-scope content updates
- Managed continuity
- Bilingual WhatsApp + email support
- Annual technical review
- ×Unlimited custom development
- ×Paid Google / Meta media spend
- ×Photography / copywriting (partner-fulfilled)
- ×Beyond-scope structural rebuilds
- ×App Store advertising / ASO campaigns
- ×Revenue or ranking guarantees
15-minute call. Honest fit answer.
We tell you directly which product fits — Site, App, Store, Brand, or none of them. No decks, no fuzzy proposal, no pressure.