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The written year behind every core Dwize product

The Dwize Care Year.

Every core Dwize product sale is a 12-month operating contract. The website, the app, the online store — whichever you choose — is what is delivered inside the year. The year is what you buy.

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Months, one contract
12 Months, one contract
Written covenants
8 Written covenants
Business days to update
2 Business days to update
Content updates included
12 Content updates included

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The shape of a year

One year. A simple operating rhythm.

  1. Day 1 Kickoff call, content checklist, delivery rhythm assigned.
  2. Months 1–11 Monthly check-in, on-demand updates, security patches.
  3. Day 305 Renewal preview with next-year price, scope, and terms in writing.
Launch → 30-day review 12 monthly check-ins Renewal terms in writing No-lock-in handover

Week by week

What actually happens in a Care Year.

From inquiry to launch to monthly operations to renewal — the rhythm of 12 months with the Dwize team.

  1. 0–2days

    Stage 01 · Day 0–2

    Inquiry & contract

    • Fit confirmed in a short call.
    • One-page contract sheet within 24 hours.
    • Delivery rhythm assigned.

  2. 2–7days

    Stage 02 · Day 2–7

    Onboard & content

    • Kickoff call.
    • Content checklist over WhatsApp or email.
    • Brand assets uploaded.
    • Dwize carries the file.

  3. 7–45days

    Stage 03 · Day 7–45

    Build & launch

    • Build to scope.
    • One or two milestone reviews.
    • Go-live walkthrough.
    • Launch report.
    • Site / App / Store / Brand live.

  4. 45–305days

    Stage 04 · Day 45–305

    Operate the year

    • 12 in-scope updates.
    • Hosting, security patches, OS-update compatibility.
    • Monthly status.
    • Quarterly review for Store / Brand.

  5. Day 305 onward

    The detailed walkthrough, with every week named.

    Detailed week-by-week walkthrough

    How a Dwize Care Year actually works

Month by month

Twelve months, nothing left implicit.

A Care Year keeps the delivered surface from becoming an abandoned launch. The rhythm is intentionally plain: kickoff, launch, monthly check-ins, in-scope updates, continuity, and renewal clarity before the year closes.

Each chip is one of the eight written covenants. Months 03–10 are the operate phase: the same standing rhythm runs through every one, and each panel brings one part of it forward.

  1. Month 01 Kickoff First 30 days

    Month 01: Kickoff, and an honest 30 days

    Fit confirmed in a short call, a one-page contract sheet within 24 hours, then the kickoff call and a content checklist over WhatsApp or email. If the fit is wrong in the first 30 days, the exit path is handled in writing.

    • 07 Honest 30-day review
    • 04 Dedicated Dwize team
    • 05 Monthly check-in (recurring, every month)

  2. Month 02 Launch Live by Day 45

    Month 02: Launch, with a launch report

    Build to scope, with one or two milestone reviews, then a go-live walkthrough and a launch report: what was built, what is monitored, what to do if something feels off.

    • 06 Managed continuity
    • 03 Clear response path
    • 05 Monthly check-in (recurring, every month)

  3. Month 03 Operate All year

    Month 03: Hosting and infrastructure, kept current

    Hosting and infrastructure are kept current for the full year: static-first delivery for Site, a maintained commerce operating path for Store and Brand.

    • 06 Managed continuity
    • 05 Monthly check-in (recurring, every month)

  4. Month 04 Operate Continuous

    Month 04: Security patches, applied for you

    Dependency updates, OS-level patches for native apps, and certificate rotation for managed domains apply automatically. Only material changes get a heads-up note in the monthly check-in.

    • 06 Managed continuity
    • 05 Monthly check-in (recurring, every month)

  5. Month 05 Operate On request

    Month 05: 12 updates, live in 2 business days

    You email or WhatsApp Dwize and the change is live within 2 business days: copy, images, products, or content within the existing scope. No approval queues and no billing for the included 12; each further in-scope update is ₹1,500, GST inclusive.

    • 02 Two-day update
    • 03 Clear response path
    • 05 Monthly check-in (recurring, every month)

  6. Month 06 Mid-year Every month

    Month 06: Halfway, and still checking in

    Even when you are silent, Dwize reaches out with a status update and one question, usually whether anything in your business has changed that should reflect in your digital surface.

    • 05 Monthly check-in (recurring, every month)
    • 04 Dedicated Dwize team

  7. Month 07 Operate Always open

    Month 07: The response path stays open

    Every Care Year has the agreed WhatsApp and email path for requests, questions, and escalation. Support is bilingual, on WhatsApp and email.

    • 03 Clear response path
    • 05 Monthly check-in (recurring, every month)

  8. Month 08 Operate Store quarterly · Brand every two months

    Month 08: Performance review

    A half-hour call on conversion data, traffic patterns, what is working, and what could be better. It is informational: Dwize does not push you to upgrade or upsell.

    • 05 Monthly check-in (recurring, every month)

  9. Month 09 Operate All year

    Month 09: Managed continuity

    Dwize monitors the delivered surface, applies maintenance, and responds to service issues through the agreed Care Year path. For App and Brand, the native binaries get OS-compatibility updates as iOS and Android ship new versions.

    • 06 Managed continuity
    • 05 Monthly check-in (recurring, every month)

  10. Month 10 Operate All year

    Month 10: One team, accountable

    Every Care Year has a Dwize team responsible for the response, update, and continuity standard. There is one accountable Dwize standard for the file, and no triage queue.

    • 04 Dedicated Dwize team
    • 05 Monthly check-in (recurring, every month)

  11. Month 11 Renewal preview Day 305

    Month 11: The renewal preview

    Next-year price, scope, and terms arrive in writing, with a short summary of what was operated for you in Year 1. It is informational: you do not need to act until Day 365.

    • 01 Written renewal
    • 05 Monthly check-in (recurring, every month)

  12. Month 12 Renew or hand over Day 365

    Month 12: Renew, or leave cleanly

    Renew, and the next Care Year starts the next day under the written terms. Leave, and you receive agreed content/data exports and DNS guidance. Your domain stays yours.

    • 08 No-lock-in handover
    • 01 Written renewal

Day 365

One written year.One Dwize team.Written renewal terms.

15-minute call. Honest fit answer.

We tell you directly which product fits: Site, App, Store, Brand, or none of them. No decks, no fuzzy proposal, no pressure.

Talk to Dwize See pricing
How a Dwize Care Year actually works

The eight covenants

These are not marketing lines. They appear in the contract appendix on every Care Year and govern how we operate the year for you.

  • 01Written renewal
  • 02Two-day update
  • 03Clear response path
  • 04Dedicated Dwize team
  • 05Monthly check-in
  • 06Managed continuity
  • 07Honest 30-day review
  • 08No-lock-in handover

The eight covenants

Written. Operationally honored.

These are not marketing lines — they appear in the contract appendix on every Care Year and govern how we operate the year for you.

  1. 01

    Written renewal

    Renewal price, scope, and terms are written before the next Care Year decision.

  2. 02

    Two-day update

    Any in-scope content update is live within 2 business days of receipt.

  3. 03

    Clear response path

    Every Care Year has the agreed WhatsApp and email path for requests, questions, and escalation.

  4. 04

    Dedicated Dwize team

    Every Care Year has a Dwize team responsible for the response, update, and continuity standard.

  5. 05

    Monthly check-in

    Even when the buyer is silent, Dwize reaches out at least once a month with a status update and one question.

  6. 06

    Managed continuity

    Dwize monitors the delivered surface, applies maintenance, and responds to service issues through the agreed Care Year path.

  7. 07

    Honest 30-day review

    If the fit is wrong in the first 30 days, the exit path is handled in writing.

  8. 08

    No-lock-in handover

    Brand, domain, content, customer data, and agreed exports remain portable at year-end.

In the contract wording: even when you are silent, Dwize reaches out at least once a month with a status update and one question; and at the end of any Care Year, if you do not renew, we provide agreed content/data exports and DNS guidance.

Bounded scope

What a Care Year is — and isn’t.

The bounded scope is what makes the operating commitments real. An “unlimited” promise would dilute the discipline that makes the bounded one trustworthy.

In scope

  • Hosting & infrastructure for the year
  • Security patches & dependency updates
  • 12 in-scope content updates (further updates ₹1,500 each, GST inclusive)
  • Managed continuity
  • Bilingual WhatsApp + email support
  • Annual technical review

Out of scope

  • Unlimited custom development
  • Paid Google / Meta media spend
  • Photography / copywriting (partner-fulfilled)
  • Beyond-scope structural rebuilds
  • App Store advertising / ASO campaigns
  • Revenue or ranking guarantees

Renewal and handover

Renew in writing, or leave cleanly.

Covenant 07 · 30-day review

30days

If the fit is wrong in the first 30 days, the exit path is handled in writing.

Covenant 01 · Written renewal

Day 305

Renewal preview with next-year price, scope, and terms in writing. Renewal price, scope, and terms are written before the next Care Year decision.

Covenant 08 · No-lock-in handover

Yours.

At the end of any Care Year, if you do not renew, we provide agreed content/data exports and DNS guidance. Brand, domain, content, customer data, and agreed exports remain portable at year-end.

See pricing Verify Dwize

Care Year, answered

The questions buyers ask before they sign.

Still weighing it? Talk to Dwize, or see pricing.

What is the Dwize Care Year?
Every core Dwize product sale is a 12-month operating contract. The website, the app, the online store — whichever you choose — is what is delivered inside the year. The year is what you buy.
How fast are in-scope content updates made?
Any in-scope content update is live within 2 business days of receipt. The Care Year includes 12 in-scope content updates; each further in-scope update is ₹1,500, GST inclusive.
When does the delivery clock start?
Delivery windows are counted from content lock: the date your final text, photographs and proof are approved. Changes after content lock are handled as Care Year updates once the surface is live.
In whose name is my domain registered?
Domains are registered in your business’s own name, including the Go custom-domain add-on. The registration stays yours.
What if the fit turns out to be wrong?
If the fit is wrong in the first 30 days, the exit path is handled in writing.
What if I go quiet during the year?
Even when you are silent, Dwize reaches out at least once a month with a status update and one question.
When will I know what next year costs?
Renewal price, scope, and terms are written before the next Care Year decision. On Day 305 you get a renewal preview with next-year price, scope, and terms in writing.
What happens if I do not renew?
At the end of any Care Year, if you do not renew, we provide agreed content/data exports and DNS guidance.
Is support unlimited?
No. The bounded scope is what makes the operating commitments real. An “unlimited” promise would dilute the discipline that makes the bounded one trustworthy.
Who do I reach during the year?
Every Care Year has the agreed WhatsApp and email path for requests, questions, and escalation, and a Dwize team responsible for the response, update, and continuity standard.

Bring clarity to your business online

Let’s find the right Dwize fit.

One direct conversation. No pressure. We tell you honestly whether Site, App, Store, Brand, Suite, or none is the next sensible step.

Talk to Dwize See pricing
+91 96024 85318 hello@dwize.in Mon–Sat · 10:00–19:00 IST