FAQ · Decision-grade answers
Real questions. Direct answers.
Start with the professional decision: do you need a managed website, a native app, an online store, or full-stack premium commerce? This page settles that before any commitment.
What this page settles
Decide product fit before any commitment.
- Site vs Store vs Brand vs Suite — concrete differences
- Final India-included pricing, GST and renewal terms
- What the Care Year actually covers — updates, continuity, exit
- UPI, ONDC, WhatsApp catalog: native, not bolted-on
Ooty Municipal Market, Tamil Nadu Photo: Timothy A. Gonsalves · CC BY-SA 4.0
Quick fit
If you say this — you probably want this.
GST inclusive · prices from the live catalog
| If you say this | You probably want | Price | Open product |
|---|---|---|---|
| “I only need one public link for Instagram / WhatsApp / Google” | Dwize Go | ₹2,499 / yr | |
| “I need a website” | Dwize Site | ₹49,900 / yr | |
| “I want a native iOS / Android app for my service business” | Dwize App | ₹1,49,000 / yr | |
| “I want to sell online seriously” | Dwize Store | ₹2,99,000 / yr | |
| “We’re premium D2C. We need a shopping app too” | Dwize Brand | ₹6,99,000 / yr | |
| “I have a custom system in mind (dashboard, B2B portal)” | Dwize Suite | From ₹14,99,000 / yr | |
| “I’m a founder, no cash, but a real idea” | Startup Program (equity) | 7–12% equity |
Jump to a section
The questions, by topic.
8 categories · 14 questions answered.
01
Choosing
1 question
How do I choose between Site, Store, and Brand?
Go is for one trustworthy public link before a full website. Site is for web presence — you want to be found and look credible. Store is for selling online — catalog, payments, orders. Brand is Store plus your own native iOS and Android shopping apps for premium D2C. Most growing Indian businesses start with Go, Site, or Store and upgrade as they scale.
02
Pricing
2 questions
Are these final prices? What about renewals?
Published core prices and the Dwize Go base path are GST-inclusive, with no setup fees. Renewal price and scope are written before the next Care Year decision. Go’s managed yourname.dwize.in base path is ₹2,499/year. The optional custom-domain + cloud add-on is +₹2,499/year, making the combined Go total ₹4,998/year with domain and cloud hosting charges included. Final GST treatment for that add-on is confirmed in the written quote. For Site, App, Store, and Brand, pass-throughs (domain at ~₹2,100/yr, Apple Developer at ~₹9,000/yr for App/Brand) are listed separately at cost.
Why is App more expensive than Site?
Native iOS and Android development is genuinely harder engineering than a static website. Compiled binaries, App Store and Play Store policy compliance, OS-update maintenance, push notification infrastructure — all of it is real ongoing work that doesn’t exist for static sites.
03
Architecture
2 questions
Is this WordPress?
No. Dwize Site is static-first and coded for performance — no PHP server, no database-driven page load, no plugin ecosystem to break. Dwize Store is built as a maintained commerce operating path — engineered, not assembled. Read the comparison.
Is this just Shopify with a markup?
No. Shopify is a software platform; Dwize Store is a managed commerce build and Care Year. Shopify can add plan, app, payment-provider, and implementation costs depending on setup. Dwize adds no per-order platform fee above buyer-owned gateway/provider costs. Your domain, content, catalog, customer data, and order data remain yours; Dwize platform code is licensed unless a Suite contract says otherwise.
04
Ownership
2 questions
Who owns the brand, the data, the domain?
You retain 100% ownership of your brand identity, domain, content, and customer data. Domains are registered in your business’s own name, including the Go custom-domain add-on. The registration stays yours. Dwize retains the underlying platform code unless a Suite contract says otherwise, but your customer-facing content and data remain portable.
What happens at year-end if I don’t renew?
Covenant 08 — clean handover. We provide agreed content/data exports and DNS guidance so another vendor can continue from the agreed export. Your domain stays yours. No lock-in.
05
Operations
4 questions
What does the dedicated Dwize team actually do?
Carries your file end-to-end for the year. Dwize routes requests through the agreed WhatsApp and email path, ships in-scope updates within the written update rhythm, runs the monthly check-in, and handles escalation. You don’t talk to a queue.
What’s the Care Year really?
A 12-month operating contract — eight written covenants — under which the artifact (Site / App / Store / Brand) is delivered, launched, and kept running. Hosting, maintenance, OS-update compatibility for native apps, content updates, monthly check-ins, managed continuity, and clean handover are included. Read it in full.
What if I need more than the 12 included updates?
Each further in-scope content update is ₹1,500, GST inclusive, and it ships on the same 2 business days rhythm. Structural rebuilds and out-of-scope work are quoted separately, in writing, before any work starts.
When does the delivery window start?
Delivery windows are counted from content lock: the date your final text, photographs and proof are approved. Changes after content lock are handled as Care Year updates once the surface is live.
06
Migration
1 question
I’m on Shopify / WooCommerce / custom. Can you migrate me?
Yes — included with Dwize Store and Dwize Brand. Catalog, customers, and order history are mapped before cutover. Standalone migration is scoped separately when the buyer wants only the move without a Care Year. See the migration path →
07
Service businesses
1 question
I run a clinic / salon / coaching business. Which product?
Most service businesses fit Dwize App’s Service template (clinics, salons, repair, consulting) or Content template (coaching, communities, content creators). For a simpler digital presence first, Dwize Site is the right starting point.
08
Indian context
1 question
Are UPI / ONDC / WhatsApp catalog supported natively?
Yes — Dwize Store and Dwize Brand are shaped around Indian commerce realities. Razorpay integration covers UPI, cards, netbanking, and COD where approved. WhatsApp catalog readiness and GST-ready invoice workflows are included. ONDC seller setup is prepared where category, account, catalog, and fulfilment readiness allow it.
Still unsure?
Find your fit in three questions.
Dwize recommends Site, App, Store, Brand, Suite — or none — before any payment. Answer three questions and see the honest fit. Nothing is sent until you choose to send it.
Fit finder
Question 1 of 3
What should your online presence do first?
Pick the closest one. Dwize recommends the fit before payment — and says so when it is too early.
Question 2 of 3
Where do customers reach you today?
Choose every one that applies, or skip. This only fine-tunes the explanation.
Question 3 of 3
What do you have right now?
An honest starting point helps us say what should come first.
Choose one to continue
Your fit
Dwize Go
First public link
One calm public page for proof, contact, services, and the next action.
- Why this fit
- Choose when
- You are not ready for Dwize Site yet, but need one trustworthy public link that looks real, reachable, and easy to share.
- Honest note
- Moving off a store?
- Leaving WordPress/WooCommerce or Shopify? Migration is included with Dwize Store and Dwize Brand. See how we move you
- Your answers
Your fit
Dwize Site
Web presence
A premium website for being found, trusted, and contacted.
- Why this fit
- Choose when
- Your business needs credibility before ads, SEO, sales calls, or referrals can convert.
- Honest note
- Moving off a store?
- Leaving WordPress/WooCommerce or Shopify? Migration is included with Dwize Store and Dwize Brand. See how we move you
- Your answers
Your fit
Dwize App
Native iOS + Android
A home-screen presence for customers who come back often.
- Why this fit
- Choose when
- Your service, catalog, content, bookings, or community deserves a direct app relationship.
- Honest note
- Moving off a store?
- Leaving WordPress/WooCommerce or Shopify? Migration is included with Dwize Store and Dwize Brand. See how we move you
- Your answers
Your fit
Dwize Store
Web commerce
A full Indian online store for real orders and payments.
- Why this fit
- Choose when
- You need customers to browse, ask, pay, and order online without WooCommerce dependency.
- Honest note
- Moving off a store?
- Leaving WordPress/WooCommerce or Shopify? Migration is included with Dwize Store and Dwize Brand. See how we move you
- Your answers
Your fit
Dwize Brand
Web + native commerce
Premium commerce presence across web, iOS, and Android.
- Why this fit
- Choose when
- You are building a premium D2C brand that should compete across web, iOS, and Android.
- Honest note
- Moving off a store?
- Leaving WordPress/WooCommerce or Shopify? Migration is included with Dwize Store and Dwize Brand. See how we move you
- Your answers
Your fit
Dwize Suite
When none of the four fit
Custom business systems for workflows, dashboards, integrations, portals, and AI-assisted operations.
- Why this fit
- Choose when
- Your need is too specific for Site, App, Store, or Brand and should be scoped as a custom operating system.
- Honest note
- Moving off a store?
- Leaving WordPress/WooCommerce or Shopify? Migration is included with Dwize Store and Dwize Brand. See how we move you
- Your answers
Quick guide
The interactive finder needs JavaScript. Here is the same idea as a table — your starting point, before the honest conversation about fit.
| If you need… | Choose | From |
|---|---|---|
| Be one credible link I can share | Dwize Go | ₹2,499 / year |
| Look real, be found on Google, get contacted | Dwize Site | ₹49,900 / year |
| Bring customers back to book, browse or learn | Dwize App | ₹1,49,000 / year |
| Take orders and payments online | Dwize Store | ₹2,99,000 / year |
| Sell a premium brand on web + iOS + Android | Dwize Brand | ₹6,99,000 / year |
| Run a custom workflow (portal, dashboard, integrations) | Dwize Suite | From ₹14,99,000 / year |
Not sure? Tell Dwize what you have today — we recommend the fit before payment.
If a question isn’t here — ask it directly.
We answer directly with fit, scope, and next-step clarity. The goal is not pressure; it is a useful answer before you spend.