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FAQ · Decision-grade answers

Real questions. Direct answers.

Start with the professional decision: do you need a managed website, a native app, an online store, or full-stack premium commerce? This page settles that before any commitment.

What this page settles

Decide product fit before any commitment.

  • Site vs Store vs Brand vs Suite — concrete differences
  • Final India-included pricing, GST and renewal terms
  • What the Care Year actually covers — updates, continuity, exit
  • UPI, ONDC, WhatsApp catalog: native, not bolted-on
Tamil-signed provision store in Ooty Municipal Market, Tamil Nadu, with a row of Indian flags, a teal counter and packed shelves

Ooty Municipal Market, Tamil Nadu Photo: Timothy A. Gonsalves · CC BY-SA 4.0

Quick fit

If you say this — you probably want this.

GST inclusive · prices from the live catalog

Quick fit: what you might say, the Dwize product you probably want, and its yearly price
If you say this You probably want Price Open product
“I only need one public link for Instagram / WhatsApp / Google” Dwize Go ₹2,499 / yr
“I need a website” Dwize Site ₹49,900 / yr
“I want a native iOS / Android app for my service business” Dwize App ₹1,49,000 / yr
“I want to sell online seriously” Dwize Store ₹2,99,000 / yr
“We’re premium D2C. We need a shopping app too” Dwize Brand ₹6,99,000 / yr
“I have a custom system in mind (dashboard, B2B portal)” Dwize Suite From ₹14,99,000 / yr
“I’m a founder, no cash, but a real idea” Startup Program (equity) 7–12% equity

Jump to a section

The questions, by topic.

8 categories · 14 questions answered.

01

Choosing

1 question

How do I choose between Site, Store, and Brand?

Go is for one trustworthy public link before a full website. Site is for web presence — you want to be found and look credible. Store is for selling online — catalog, payments, orders. Brand is Store plus your own native iOS and Android shopping apps for premium D2C. Most growing Indian businesses start with Go, Site, or Store and upgrade as they scale.

02

Pricing

2 questions

Are these final prices? What about renewals?

Published core prices and the Dwize Go base path are GST-inclusive, with no setup fees. Renewal price and scope are written before the next Care Year decision. Go’s managed yourname.dwize.in base path is ₹2,499/year. The optional custom-domain + cloud add-on is +₹2,499/year, making the combined Go total ₹4,998/year with domain and cloud hosting charges included. Final GST treatment for that add-on is confirmed in the written quote. For Site, App, Store, and Brand, pass-throughs (domain at ~₹2,100/yr, Apple Developer at ~₹9,000/yr for App/Brand) are listed separately at cost.

Why is App more expensive than Site?

Native iOS and Android development is genuinely harder engineering than a static website. Compiled binaries, App Store and Play Store policy compliance, OS-update maintenance, push notification infrastructure — all of it is real ongoing work that doesn’t exist for static sites.

03

Architecture

2 questions

Is this WordPress?

No. Dwize Site is static-first and coded for performance — no PHP server, no database-driven page load, no plugin ecosystem to break. Dwize Store is built as a maintained commerce operating path — engineered, not assembled. Read the comparison.

Is this just Shopify with a markup?

No. Shopify is a software platform; Dwize Store is a managed commerce build and Care Year. Shopify can add plan, app, payment-provider, and implementation costs depending on setup. Dwize adds no per-order platform fee above buyer-owned gateway/provider costs. Your domain, content, catalog, customer data, and order data remain yours; Dwize platform code is licensed unless a Suite contract says otherwise.

04

Ownership

2 questions

Who owns the brand, the data, the domain?

You retain 100% ownership of your brand identity, domain, content, and customer data. Domains are registered in your business’s own name, including the Go custom-domain add-on. The registration stays yours. Dwize retains the underlying platform code unless a Suite contract says otherwise, but your customer-facing content and data remain portable.

What happens at year-end if I don’t renew?

Covenant 08 — clean handover. We provide agreed content/data exports and DNS guidance so another vendor can continue from the agreed export. Your domain stays yours. No lock-in.

05

Operations

4 questions

What does the dedicated Dwize team actually do?

Carries your file end-to-end for the year. Dwize routes requests through the agreed WhatsApp and email path, ships in-scope updates within the written update rhythm, runs the monthly check-in, and handles escalation. You don’t talk to a queue.

What’s the Care Year really?

A 12-month operating contract — eight written covenants — under which the artifact (Site / App / Store / Brand) is delivered, launched, and kept running. Hosting, maintenance, OS-update compatibility for native apps, content updates, monthly check-ins, managed continuity, and clean handover are included. Read it in full.

What if I need more than the 12 included updates?

Each further in-scope content update is ₹1,500, GST inclusive, and it ships on the same 2 business days rhythm. Structural rebuilds and out-of-scope work are quoted separately, in writing, before any work starts.

When does the delivery window start?

Delivery windows are counted from content lock: the date your final text, photographs and proof are approved. Changes after content lock are handled as Care Year updates once the surface is live.

06

Migration

1 question

I’m on Shopify / WooCommerce / custom. Can you migrate me?

Yes — included with Dwize Store and Dwize Brand. Catalog, customers, and order history are mapped before cutover. Standalone migration is scoped separately when the buyer wants only the move without a Care Year. See the migration path →

07

Service businesses

1 question

I run a clinic / salon / coaching business. Which product?

Most service businesses fit Dwize App’s Service template (clinics, salons, repair, consulting) or Content template (coaching, communities, content creators). For a simpler digital presence first, Dwize Site is the right starting point.

08

Indian context

1 question

Are UPI / ONDC / WhatsApp catalog supported natively?

Yes — Dwize Store and Dwize Brand are shaped around Indian commerce realities. Razorpay integration covers UPI, cards, netbanking, and COD where approved. WhatsApp catalog readiness and GST-ready invoice workflows are included. ONDC seller setup is prepared where category, account, catalog, and fulfilment readiness allow it.

Still unsure?

Find your fit in three questions.

Dwize recommends Site, App, Store, Brand, Suite — or none — before any payment. Answer three questions and see the honest fit. Nothing is sent until you choose to send it.

Fit finder

Question 1 of 3

What should your online presence do first?

Pick the closest one. Dwize recommends the fit before payment — and says so when it is too early.

Choose one to continue

Quick guide

The interactive finder needs JavaScript. Here is the same idea as a table — your starting point, before the honest conversation about fit.

If you need this, choose that
If you need…ChooseFrom
Be one credible link I can share Dwize Go ₹2,499 / year
Look real, be found on Google, get contacted Dwize Site ₹49,900 / year
Bring customers back to book, browse or learn Dwize App ₹1,49,000 / year
Take orders and payments online Dwize Store ₹2,99,000 / year
Sell a premium brand on web + iOS + Android Dwize Brand ₹6,99,000 / year
Run a custom workflow (portal, dashboard, integrations) Dwize Suite From ₹14,99,000 / year

Not sure? Tell Dwize what you have today — we recommend the fit before payment.

If a question isn’t here — ask it directly.

We answer directly with fit, scope, and next-step clarity. The goal is not pressure; it is a useful answer before you spend.

Bring clarity to your business online

Let’s find the right Dwize fit.

One direct conversation. No pressure. We tell you honestly whether Site, App, Store, Brand, Suite, or none is the next sensible step.

+91 96024 85318 hello@dwize.in Mon–Sat · 10:00–19:00 IST